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How it works

Our repairs process is very straightforward regardless of the service required

THE STEPS OF A COMPLETE
SERVICE

The first task would be to diagnose the issue if its not already known. To give you the most accurate assessment we will need to perform tests in person at our Central London shop. Further inspection may be required at our workshop.

Watch Repair Tool and Jewellery

Step1

Assessment

The first task would be to diagnose the issue if its not already known. To give you the most accurate assessment we will need to perform tests in person at our Central London shop. Further inspection may be required at our workshop.

Watch Repair Tool and Jewellery
Rolex Watch Repair & Servicing

Step2

Quote

We will give you either a fixed quote or an estimation depending on what work needs to be done. Payment is made upon collection of your item(s).

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Step3

Repair

Our expert technicians will repair your item as soon as they can - some repairs are simple and can be done on the spot, whereas others may need significantly longer. Repairs can range anywhere between 10 mins - 3 months so there is a large disparity.

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Luxury Watch Repair

Step4

Collection

When your item is ready for collection you will be informed via your selected choice of contact whether that be phone, text or email.

Step5

Watch Glass Replacement London UK

Warranty

Most of our repairs are accompanied with a 12 month warranty for your peace of mind. For more information on whether this applies to your item, please contact us.

LET'S CHAT

Get in touch and let us know how we can help.